FAQ


Shipping & Orders

How long does shipping take?
Most orders arrive within 7-14 business days. US warehouse items arrive in 3-7 business days.

How do I track my order?
You'll receive a tracking email once your order ships. You can also track at AfterShip.

Can I change or cancel my order?
Contact us within 24 hours of ordering and we'll do our best to help.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused items in original condition.

How do I start a return?
Email us at support@goldennookstore.com with your order number.

Products

Are your skincare products cruelty-free?
Yes! All our beauty products are cruelty-free and vegan.

Are baby products safety tested?
Absolutely. All baby items meet US safety standards.